Privacy Policy
Effective Date: January 1, 2026
The Lake Shore Symphony Orchestra of Chicago (“LSSO,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our organization.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number, mailing address)
- Payment and billing information for donations and ticket purchases
- Demographic information
- Communication preferences
- Information provided when you register for events or our newsletter
Usage Information
We automatically collect certain information about your device and how you interact with our website, including:
- IP address
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
- Device information
How We Use Your Information
We use the information we collect to:
- Process donations and ticket purchases
- Send newsletters and concert announcements (with your consent)
- Respond to your inquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
- Maintain records for tax and accounting purposes
- Analyze website usage and performance
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, including:
- Payment processors (Stripe, PayPal, etc.)
- Email marketing services (Mailchimp)
- Website hosting and analytics services
Legal Requirements
We may disclose your information if required by law or in response to valid legal requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Donor Privacy
We respect the privacy of our donors. We will not:
- Sell, trade, or share your personal information with other organizations
- Send donor mailings on behalf of other organizations
- Share your contact information without your explicit consent
Donors may request to remain anonymous or opt out of acknowledgments in our materials.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Note that disabling cookies may limit your ability to use certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal and legitimate business requirements)
- Opt out of marketing communications
- Withdraw consent for data processing where applicable
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
By Email:
By Mail:
Lake Shore Symphony Orchestra
PO Box 57237
Chicago, IL 60657
This privacy policy was last updated on January 1, 2026.