Accessibility Statement

Effective Date: January 7, 2026

The Lake Shore Symphony Orchestra is committed to ensuring that our performances, programs, and digital content are accessible to all members of our community, including individuals with disabilities.

Our Commitment

We believe that everyone should have equal access to the arts. We are actively working to increase the accessibility and usability of our website, concert venues, and programs, and strive to adhere to accepted guidelines and standards for accessibility.

Website Accessibility

We are committed to making our website accessible to people with disabilities, in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our ongoing efforts include:

  • Providing alternative text for images
  • Ensuring sufficient color contrast for readability
  • Enabling keyboard navigation throughout the site
  • Using semantic HTML for screen reader compatibility
  • Providing clear and consistent navigation
  • Ensuring forms are properly labeled and accessible

Concert Venue Accessibility

We perform at various venues throughout Chicago. We strive to select venues that are accessible to patrons with disabilities:

  • DePaul University - Gannon Concert Hall: Fully wheelchair accessible with accessible seating, restrooms, and parking. Assistive listening devices may be available upon request.
  • Other venues: Accessibility features vary by location. Please contact us in advance if you have specific accessibility needs so we can provide detailed information about the venue.

Accommodations

We want to ensure that everyone can enjoy our performances. If you require accommodations to attend a concert or participate in our programs, please contact us at least two weeks in advance:

Email: info@lsso.org

Phone: Contact via email for best response

Accommodations we can help arrange may include:

  • Reserved accessible seating
  • Assistive listening devices (where available at the venue)
  • Large print programs
  • Sign language interpretation (with advance notice)
  • Accessible parking information

Feedback

We welcome feedback on the accessibility of our website, venues, and programs. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

Email: info@lsso.org

Mailing Address:

Lake Shore Symphony Orchestra
PO Box 57237
Chicago, IL 60657

Ongoing Improvements

Accessibility is an ongoing effort. We are continually working to enhance the accessibility of our website and programs. We regularly:

  • Review our website for accessibility issues
  • Provide accessibility training for our staff and volunteers
  • Consider accessibility when selecting venues and planning events
  • Update our policies and practices based on community feedback

Third-Party Content

Some content on our website may be provided by third parties (such as ticketing platforms or embedded media). While we cannot guarantee the accessibility of third-party content, we encourage those providers to make their content accessible and will work to find accessible alternatives when possible.

This accessibility statement was last updated on January 7, 2026. We review and update this statement regularly as we continue to improve accessibility.

Questions about this policy? Contact us